Operational Workflow Management System

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A Operational Workflow Management System is a control system that coordinates and automates operational workflows across an organization through systematic process management).

References

2022

  • HTTP://chat.openai.com
    • Q: what is the difference between a Workflow Management System and a Workflow application?
    • A: A Workflow Management System (WfMS) is a software platform that is used to design, execute, and monitor workflows or processes. It typically provides a set of tools and features that allow users to define and automate complex workflows, such as tasks, conditions, and dependencies. It may also include features such as reporting and analysis tools, and support for collaboration and communication among team members.

      A Workflow application, on the other hand, is a software application that is specifically designed to support and automate a particular workflow or process. It is usually focused on a specific set of tasks or activities, and provides a set of tools and features that are tailored to those tasks.

      The main difference between a WfMS and a Workflow application is in the scope and purpose of the software. A WfMS is a broader platform that is designed to support and automate a wide range of workflows and processes, while a Workflow application is more focused on a specific workflow or set of tasks.

      For example, a WfMS might be used to automate and manage the entire sales process in a company, including tasks such as lead generation, qualification, proposal generation, and closing. A Workflow application, on the other hand, might be used to automate a specific task within that process, such as proposal generation.

2022

  • HTTP://chat.openai.com
    • Q: What are some examples of workflow applications?
    • A: Workflow applications are software programs that automate and manage business processes, typically involving tasks that need to be completed in a specific order or following certain rules. Here are a few examples of workflow applications:
      • Project management software: These tools help teams plan, track, and collaborate on projects, often including features such as task assignment, deadlines, and budget tracking. Examples include Asana, Trello, and Basecamp.
      • Document management systems: These systems help organizations store, organize, and share electronic documents, often including features such as version control and collaboration tools. Examples include Dropbox and Google Drive.
      • Human resources (HR) software: These tools help HR departments manage employee information, such as benefits, payroll, and performance evaluations. Examples include Workday and BambooHR.
      • Customer relationship management (CRM) software: These tools help businesses track and manage interactions with customers and clients, often including features such as lead tracking, sales forecasting, and customer service management. Examples include Salesforce and Hubspot.
      • Supply chain management software: These tools help organizations plan, coordinate, and track the movement of goods and materials from suppliers to customers. Examples include SAP Ariba and Oracle Supply Chain Management.

2021

  • (Wikipedia, 2021) ⇒ https://en.wikipedia.org/wiki/workflow_application Retrieved:2021-11-28.
    • A workflow application is a software application which automates, to at least some degree, a process or processes. The processes are usually business-related but can be any process that requires a series of steps to be automated via software. Some steps of the process may require human intervention, such as an approval or the development of custom text, but functions that can be automated should be handled by the application. Advanced applications allow users to introduce new components into the operation.

      For example, consider a purchase order that moves through various departments for authorization and eventual purchase. The order may be moved from department to department for approval automatically. When all authorizations are obtained, the requester of the purchase order is notified and given the authorization. A workflow process may involve frequent maintenance. For example, the normal approver of purchase orders may be on vacation, in which case, the application will request approval from alternate approvers.

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