First-Line Operational Manager

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A First-Line Operational Manager is an organizational manager who performs line management tasks and directly supervises Individual Contributors or front-line workers in an organization.



References

2024

  • Perplexity
    • Based on the search results, here are the key traits of a highly effective line manager:
      1. Strong leadership skills: Effective line managers provide focused leadership, setting clear goals and direction for their team. They are assertive, fair, and professional in their approach.
      2. Excellent communication: Strong communication skills are crucial, including listening, understanding team needs, and effectively conveying information between upper management and their team.
      3. Approachability: Good line managers are approachable and create an environment where employees feel comfortable discussing problems or concerns.
      4. Empathy and care: They show compassion and support for their team members' wellbeing, recognizing and addressing personal issues with sensitivity.
      5. Organizational skills: Effective line managers are well-organized, able to plan schedules, delegate tasks fairly, and manage time efficiently.
      6. Decision-making ability: They can make tough decisions decisively when needed.
      7. Self-awareness: Good line managers have a strong self-identity and a stable set of life priorities.
      8. Growth mindset: They believe in the potential for improvement and development, both for themselves and their team members.
      9. Patience: This trait helps in active listening, building understanding, and avoiding the "curse of knowledge" when explaining concepts to team members.
      10. Delegation skills: Effective managers know how to assign tasks appropriately, empowering their team members and facilitating their growth.
      11. Confidence: They are confident in their abilities and decision-making skills without being arrogant.
    • Citations:
[1] https://en.wikipedia.org/wiki/Line_management
[2] https://www.investorsinpeople.com/knowledge/line-manager-qualities-the-5-most-important-and-why/
[3] https://www.ascento.co.uk/blog/essential-line-management-skills-to-get-the-most-from-your-team
[4] https://www.indeed.com/career-advice/career-development/front-line-manager
[5] https://www.ccu.edu/blogs/cags/2017/06/10-characteristics-of-an-effective-manager/

2017a

  • (Wikipedia, 2017) ⇒ https://en.wikipedia.org/wiki/Line_management Retrieved:2017-6-27.
    • Line management is a business term to describe the administration of activities that contribute directly to the output of products or services. In a corporate hierarchy, a line manager holds authority in a vertical (chain of command), and/or over a particular product line. He or she is charged with meeting corporate objectives in a specific functional area or line of business. As an example, one type of line management at an automobile conglomerate might be the "light truck division", or even more specifically, the "light truck marketing line".Similarly, one type of line management at a financial services firm might be "retention marketing" or "state municipal bond funds".

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