Digital Assistant Service
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A Digital Assistant Service is a digital assistant (that can solve digital assistant task) that is an online service.
- Context:
- It can range from being a Personal-Task Digital Assistant Service to being a Work-Task Digital Assistant Service.
- It can range from being a Rule-based Digital Assistant Service to being an AI-based Digital Assistant Service.
- It can range from being a Persona-based Digital Assitant Service to being a Non-Persona-based Digital Assistant Service.
- …
- Example(s):
- Counter-Example(s):
- See: ....
References
2023
- chat
- The following table provides a comparative overview of various digital assistant services, encompassing persona-based and non-persona-based systems and those focused on personal, work-related, legal, and healthcare domains. Each digital assistant is evaluated based on five primary dimensions: 1) Persona and Purpose, which indicates whether the assistant has a persona and its intended area of focus; 2) Functionality Focus, which describes the main area of application for the assistant, such as personal use, work, or a hybrid of both; 3) Intelligence Level, which represents the relative degree of artificial intelligence exhibited by the assistant; 4) Platform Availability, which describes the various platforms on which the assistant is available; and 5) Multilingual Support, which indicates if the assistant can understand and respond in multiple languages. In addition to these dimensions, the table highlights three more columns to characterize the services, including 6 further) Offline Capabilities, which demonstrates if the assistant can function without an active internet connection; 7) Integration and Extensibility, which indicates the assistant's ability to integrate with third-party services and be extended with additional features; and 8) Privacy and Security, which highlights the general approach the service takes to protect user data and maintain privacy.
Please note that the table below is a rough approximation based on the general characteristics of these digital assistant services, and their capabilities may evolve over time as new updates and features are introduced. The intelligence levels are relative to each other and may not represent the absolute intelligence of these assistants.
- The following table provides a comparative overview of various digital assistant services, encompassing persona-based and non-persona-based systems and those focused on personal, work-related, legal, and healthcare domains. Each digital assistant is evaluated based on five primary dimensions: 1) Persona and Purpose, which indicates whether the assistant has a persona and its intended area of focus; 2) Functionality Focus, which describes the main area of application for the assistant, such as personal use, work, or a hybrid of both; 3) Intelligence Level, which represents the relative degree of artificial intelligence exhibited by the assistant; 4) Platform Availability, which describes the various platforms on which the assistant is available; and 5) Multilingual Support, which indicates if the assistant can understand and respond in multiple languages. In addition to these dimensions, the table highlights three more columns to characterize the services, including 6 further) Offline Capabilities, which demonstrates if the assistant can function without an active internet connection; 7) Integration and Extensibility, which indicates the assistant's ability to integrate with third-party services and be extended with additional features; and 8) Privacy and Security, which highlights the general approach the service takes to protect user data and maintain privacy.
| Digital Assistant | Persona and Purpose | Functionality Focus | Intelligence Level | Platform Availability | Multilingual Support | Offline Capabilities | Integration and Extensibility | Privacy and Security |
|---|---|---|---|---|---|---|---|---|
| Apple Siri | Persona-based Personal | Hybrid | Intermediate | iOS, macOS, watchOS | Yes | Limited | Moderate | Moderate |
| Google Assistant | Persona-based Personal | Hybrid | Advanced | Android, iOS, Web | Yes | Limited | High | Moderate |
| Amazon Alexa | Persona-based Personal | Hybrid | Intermediate | Android, iOS, Web | Yes | Limited | High | Moderate |
| Microsoft Cortana | Persona-based Work-focused | Hybrid | Intermediate | Windows, Android, iOS | Yes | Limited | Moderate | Moderate |
| Samsung Bixby | Persona-based Personal | Hybrid | Intermediate | Android (Samsung) | Yes | Limited | Moderate | Moderate |
| Yandex Alice | Persona-based Personal | Hybrid | Intermediate | Android, iOS, Web | Limited | Limited | Moderate | Moderate |
| ChatGPT | Non-persona-based | Hybrid | Advanced | Web, API | Yes | No | High | High |
| IFTTT | Non-persona-based | Hybrid | Basic | Web, Android, iOS | Limited | Limited | High | Moderate |
| Tasker | Non-persona-based | Personal | Basic | Android | Limited | Yes | High | High |
| Automator | Non-persona-based | Work-focused | Basic | macOS | Limited | Yes | Moderate | High |
| Google Duplex | Persona-based Personal | Hybrid | Advanced | Android, iOS, Web | Limited | No | Moderate | Moderate |
| Mycroft | Persona-based Personal | Hybrid | Intermediate | Linux, Raspberry Pi | Yes | Limited | High | High |
| Dragon | Non-persona-based | Personal | Intermediate | Windows | Yes | Yes | Moderate | Moderate |
| TARS | Persona-based Work-focused | Hybrid | Intermediate | Web | Limited | No | High | High |
| Rasa | Non-persona-based | Work-focused | Advanced | Web, API | Yes | Limited | High | High |
| ROSS Intelligence | Persona-based Legal | Legal | Advanced | Web | Limited | No | Moderate | High |
| Luminance | Non-persona-based | Legal | Advanced | Web | Limited | No | Moderate | High |
| Ada Health | Persona-based Healthcare | Healthcare | Advanced | Android, iOS, Web | Yes | No | High | High |
| Buoy Health | Persona-based Healthcare | Healthcare | Intermediate | Web | Limited | No | Moderate | High |
| TurboTax | Non-persona-based | Tax-related | Intermediate | Windows, macOS, Web, Android, iOS | Limited | Limited | Moderate | High |