Workflow Automation System
(Redirected from workflow automation system)
Jump to navigation
Jump to search
A Workflow Automation System is an automation system that can solve workflow automation tasks.
- Context:
- It can be developed using a Workflow Automation Platform.
- It can support Workflow Event Logging.
- It can integrate with various third-party applications and services like Google Sheets, Slack, or Salesforce to streamline operations across different tools.
- It can involve the use of pre-built templates and connectors that simplify the automation of common workflows.
- It can include features for monitoring and analytics, allowing users to track the performance and effectiveness of their workflows.
- It can enhance organizational efficiency by automating repetitive tasks and reducing manual intervention.
- It can support dynamic workflow management, allowing for real-time adjustments based on changing business conditions.
- It can incorporate AI-driven decision-making processes to optimize workflow execution.
- It can operate within both cloud-based and on-premises environments, depending on organizational needs.
- It can facilitate collaborative workflows, enabling teams to work together seamlessly through automated processes.
- It can be used to enforce compliance by ensuring that all tasks follow predefined procedures and are properly documented.
- ...
- Example(s):
- A No-Code Workflow Automation System that allows users to automate business processes without writing any code.
- A Workflow Automation System based on ProcessMaker used by Company X to manage complex approval workflows.
- A Business Process Management (BPM) Workflow Automation System that automates the approval process for purchase orders.
- An IT Service Management Workflow Automation System that automates ticketing and resolution workflows in an IT department.
- A Healthcare Workflow Automation System that manages patient data and automates appointment scheduling across multiple clinics.
- A Supply Chain Workflow Automation System that automates inventory management and order processing across global suppliers.
- A Financial Workflow Automation System that automates a large corporation's invoice processing, approval, and payment tracking.
- A Manufacturing Workflow Automation System that coordinates production schedules, quality checks, and equipment maintenance.
- A Legal Document Management Workflow Automation System that automates a law firm's contract review, approval, and archival processes.
- An Educational Workflow Automation System that manages course enrollments, grading, and student communications in a university setting.
- A Marketing Campaign Workflow Automation System that automates the creation, approval, and deployment of digital marketing campaigns across multiple channels.
- ...
- Counter-Example(s):
- Manual Workflow Management where all processes are tracked and executed without automation.
- Ad-Hoc Process Management Systems that do not use structured workflows or automation.
- See: Digital Workflow, Workflow Analytics.
References
2010
- (Park & Kim, 2010) ⇒ Minjae Park, and Kwanghoon Kim. (2010). “A Workflow Event Logging Mechanism and Its Implications on Quality of Workflows.” Journal of Information Science & Engineering 26, no. 5
- ABSTRACT: As the workflow/BPM systems and their applications are prevailing in the wide and variety industries, we can easily predict not only that very large-scale workflow systems (VLSW) become more prevalent and much more needed in the markets, but also that the quality of workflow (QOW) and its related topics be issued in the near future. Particularly, in the QOW issues such as workflow knowledges/intelligence, workflow validations, workflow verifications, workflow mining and workflow rediscovery problems, the toughest challenging and the most impeccable issue is the workflow knowledge mining and discovery problems that are based upon workflow enactment event history information logged by workflow engines equipped with a certain logging mechanism. Therefore, having an efficient event logging mechanism is the most valuable as well as A and Ω of those QOW issues and solutions. In this paper, we propose a workflow enactment event logging mechanism supporting three types of event log information -- workcase event type, activity event type and workitem event type, and describe the implementation details of the mechanism so as to be embedded into the e-Chautauqua system that has been recently developed by the CTRL research group as a very large scale workflow management system. Finally, we summarize the implications of the mechanism and its log information on workflow knowledge mining and discovery techniques.