Organizational Practice

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A Organizational Practice is a organizational pattern (within an organization). that involves established procedures, techniques, and norms used within organizations to achieve specific goals and improve overall performance.

  • Context:
    • It can (typically) include Internal Practices that involve the internal workings of the organization, such as employee interactions, recruitment, onboarding, training, performance management, and internal communication.
    • It can (typically) include practices related to Data Management, Customer Management, Capability Management, and Community of Practice.
    • It can (often) encompass External Practices that define how the organization interacts with external entities, including customers, suppliers, vendors, and business partners.
    • It can (often) be applied to enhance efficiency, foster innovation, and maintain compliance with regulations.
    • It can range from being a Specific Internal Practice like performance evaluations to being a Specific External Practice like customer service protocols.
    • It can range from informal practices adopted by individual teams to formalized processes implemented organization-wide.
    • It can involve developing frameworks and guidelines to standardize processes across the organization.
    • It can include ongoing evaluation and improvement to adapt to changing business environments and goals.
    • It can align with the organization’s core culture and values to ensure consistency and credibility.
    • It can leverage technology and tools to support the execution and monitoring of organizational practices.
    • It can promote transparency, ethical behavior, and alignment with the organization's strategic goals.
    • ...
  • Example(s):
  • Counter-Example(s):
  • See: Data Practice, Customer Management (CM) Practice, Organizational Capability Management Practice, Ethical Practice.


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