Zendesk Help Center Service

A Zendesk Help Center Service is a self-service help desk service operated by Zendesk, Inc..

• See: Zendesk Customer Service Platform, Knowledge Base Service.

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References

• https://www.zendesk.com/self-service/

2015

• (Wikipedia, 2015) ⇒ http://en.wikipedia.org/wiki/Zendesk#Help_Center Retrieved:2015-9-12.
  • In August 2013, Zendesk released Help Center, an addition to the Zendesk customer service platform that allows customers to access self-service options including a knowledge base and community forum, searchable through a central customer portal. Help Center is built on Ruby on Rails and JavaScript, and notable features include custom themes, and a knowledge base that becomes more refined as content is added.

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