Worker Performance Standard

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A Worker Performance Standard is an organizational guideline for workplace performance.



References

2018

  • https://blog.aboutamazon.com/2017-letter-to-shareholders/
    • QUOTE: High standards are contagious. Bring a new person onto a high standards team, and they’ll quickly adapt. The opposite is also true. If low standards prevail, those too will quickly spread. And though exposure works well to teach high standards, I believe you can accelerate that rate of learning by articulating a few core principles of high standards, which I hope to share in this letter. ...

1994

  • (Bobko & Coella, 1994) ⇒ Philip Bobko, and Adrienne Coella. (1994). “Employee Reactions to Performance Standards: A Review and Research Propositions.” Personnel Psychology, 47(1).
    • ABSTRACT: Although the use of evaluative performance standards is common in most organizations, research in our field has focused almost exclusively on selection standards (and predictor cut‐off scores), rather than standards for subsequent performance. This review considers aspects of the performance standard‐setting process that influence incumbents' job reactions, specifically in terms of motivated performance and job satisfaction. We draw upon the following literatures to specify future research needs and directions: goal setting, feedback and framing, performance expectations, job satisfaction, and utility analysis. The result is an outline of research propositions concerning the acceptance of performance standards, the content of performance standards, the communication of standards, and the difficulty levels of those standards.