Terms of Service (ToS) Agreement

From GM-RKB
(Redirected from Terms of Service)
Jump to navigation Jump to search

A Terms of Service (ToS) Agreement is a service agreement between a service provider and a service user that outlines the service usage rules, service usage conditions, and service usage provisions for using a product/service.



References

2024

  • (Sai et al., 2024) => Bathini Sai Akash, Akshara Kupireddy, Lalita Bhanu Murthy. (2024). "Unfair TOS: An Automated Approach using Customized BERT." https://doi.org/10.48550/arXiv.2401.11207
    • ABSTRACT: Terms of Service (ToS) form an integral part of any agreement as it defines the legal relationship between a service provider and an end-user. Not only do they establish and delineate reciprocal rights and responsibilities, but they also provide users with information on essential aspects of contracts that pertain to the use of digital spaces. These aspects include a wide range of topics, including limitation of liability, data protection, etc. Users tend to accept the ToS without going through it before using any application or service. Such ignorance puts them in a potentially weaker situation in case any action is required. Existing methodologies for the detection or classification of unfair clauses are however obsolete and show modest performance. In this research paper, we present SOTA(State of The Art) results on unfair clause detection from ToS documents based on unprecedented custom BERT Fine-tuning in conjunction with SVC(Support Vector Classifier). The study shows proficient performance with a macro F1-score of 0.922 at unfair clause detection, and superior performance is also shown in the classification of unfair clauses by each tag. Further, a comparative analysis is performed by answering research questions on the Transformer models utilized. In order to further research and experimentation the code and results are made available on this https URL.

2023a

  • (Wikipedia, 2023) ⇒ https://en.wikipedia.org/wiki/Terms_of_service Retrieved:2023-9-19.
    • Terms of service (also known as terms of use and terms and conditions, commonly abbreviated as TOS or ToS, ToU or T&C) are the legal agreements between a service provider and a person who wants to use that service. The person must agree to abide by the terms of service in order to use the offered service. Terms of service can also be merely a disclaimer, especially regarding the use of websites. Vague language and lengthy sentences used in the terms of use have caused concerns about customer privacy and raised public awareness in many ways.


2023b