Sustainable Competitive Advantage
A Sustainable Competitive Advantage is a competitive advantage that allows a for-profit company to outperform its business rivals consistently.
- Context:
- It can (typically) result from a company's unique capabilities, resources, or position.
- It can (typically) lead to above-average profitability compared to competitors.
- It can (typically) be derived from attributes that are not easily replicable or substitutable by competitors.
- It can (typically) involve maintaining superiority across multiple business cycles.
- It can (often) be created through innovation, quality, brand strength, and scale economies.
- It can (often) be evaluated through a framework like SWOT (Strengths, Weaknesses, Opportunities, Threats) analysis.
- It can (often) be a critical target in strategic planning efforts.
- …
- Example(s):
- Apple's Competitive Advantage (Apple Inc.) of: design expertise , ecosystem lock-in, technological innovation, brand recognition and product quality.
- Amazon's Competitive Advantage (Amazon Inc.) of: vast selection and convenience, advanced logistics, data-driven customer experience, economies of scale, and technology innovation.
- Google's Competitive Advantage (Google Inc.) of: search engine dominance, data accumulation, advertising model, tech sector innovation, and internet services ecosystem.
- Uber's Competitive Advantage (Uber Inc.) of: ride-sharing model, brand recognition, global network, technology-driven efficiency (Airbnb), and mobility services expansion.
- Airbnb's Competitive Advantage (Airbnb Inc.) of: home-sharing platform, global listings network, community-driven brand, hospitality technology, and travel experiences expansion.
- a GenAI Startup's Competitive Advantage, such as: innovative technology (custom API solutions, proprietary data integration, advanced model fine-tuning, innovative data processing, synergistic AI-user interaction, and AI technology innovation) , data management, network effects, industry specialization, regulatory compliance, research and development, talent and expertise, business model innovation, community engagement, and strategic partnerships.
- …
- Counter-Example(s):
- an Unsustainable Competitive Advantage, such as:
- BlackBerry's Decline (BlackBerry Limited): Failed to adapt to smartphone evolution, lacked touchscreen technology innovation, had a limited app ecosystem, and showed a slow response to market changes.
- Kodak's Downfall (Eastman Kodak Company): Missed embracing the digital photography revolution, overly reliant on traditional film business, and a delay in technology adaptation.
- Yahoo's Competitive Struggles (Yahoo! Inc.): Failed to capitalize on search engine potential, lacked product and service innovation, faced management and strategic issues, and was overtaken by emerging internet giants.
- Blockbuster's Closure (Blockbuster LLC): Didn't adapt to the digital and streaming trends, ignored the shift in consumer preferences, and was outpaced by new entrants like Netflix.
- Toys "R" Us Bankruptcy (Toys "R" Us, Inc.): Struggled with online retail adaptation, faced high operational costs, and was impacted by changing toy market dynamics and e-commerce competition.
- …
- an Unsustainable Competitive Advantage, such as:
- See: Competitive Strategy, Market Position, Barriers to Entry, Brand Equity, Unique Value Proposition.
References
2001
- (Christensen, 2001) ⇒ C.M. Christensen. (2001). “The Past and Future of Competitive Advantage.” In: MIT Sloan Management Review.
- NOTE: This essay examines how sources of competitive advantage are perceived differently over time, with the author mentioning various strategies historically viewed as advantageous. It calls for a deeper analysis beyond mere imitation to understand why and under what conditions these practices lead to advantage, thereby facilitating more accurate predictions about the evolution of competitive advantages and the emergence of new ones. The insights draw upon the author's work on disruptive innovation.
- QUOTE: Competitive advantage is a concept that often inspires in strategists a form of idol worship desire to imitate the strategies that make the most successful companies successful. It is interesting, however, that strategists have viewed precisely opposite factors to be sources of competitive advantage at different points in the histories of a number of industries. For example, Henry Ford’s emphasis on focus has been touted right next to General Motors’ product-line breadth as the key to success. Today, the outsourcing flexibility inherent in the nonintegrated business models of Cisco Systems and Dell Computer is held up as a model for all to emulate, whereas a generation ago IBM’s vertical integration was widely considered an unassailable source of competitive advantage. In the 1980s, power-tool maker Black & Decker aggressively consolidated its diffused international-manufacturing infrastructure into a few global-scale facilities so that it could counter the aggressive market-share gains that Makita had logged by serving the world market from a single plant in Japan. At that very time, Makita was moving aggressively toward manufacturing in smaller-scale local facilities around the world.
Indeed, strategists whose anecdotal understanding of competitive advantage runs only as deep as “If it’s good for Cisco, it must be good for everybody” at best are likely to succeed in building yesterday’s competitive advantages. If history is any guide, the practices and business models that constitute advantages for today’s most successful companies confer those advantages only because of particular factors at work under particular conditions at this particular time.
Historically, several factors have conferred powerful advantages on the companies that possessed them — economies of scale and scope, integration and nonintegration, and process-based core competencies. What are the circumstances that cause each factor to be a competitive advantage? How and why do competitive actions erode the underpinnings of those advantages? Strategists need to peel away the veneer of what works, and understand more deeply why and under what conditions certain practices lead to advantage. In so doing, they might begin to predict successfully which of today’s powerful competitive advantages are likely to erode and what might cause new sources of advantage to emerge in the future. (Many of the insights presented here are rooted in work on disruptive innovation presented in my 1997 book “The Innovator’s Dilemma: When New Technologies Cause Great Firms To Fail."