Service Access Gap Pattern
(Redirected from Service Gap Pattern)
Jump to navigation
Jump to search
A Service Access Gap Pattern is a service delivery pattern that creates service barriers between service providers and potential service consumers (preventing service access despite service availability).
- AKA: Access Barrier Pattern, Service Exclusion Pattern, Service Gap Pattern.
- Context:
- It can create Access Barrier Effect through service cost escalation.
- It can maintain Service Exclusion through delivery limitations.
- It can generate Service Utilization Gaps through access constraints.
- It can preserve Multi-Tier Service System through access inequality.
- It can affect Service Delivery through barrier creation.
- ...
- It can often cause Service Need Neglect through affordability concerns.
- It can often force Alternative Solution Seeking through service inaccessibility.
- It can often create Service Information Gaps through unclear offerings.
- It can often perpetuate Social Disparity through service limitations.
- It can often increase Consumer Vulnerability through access restrictions.
- ...
- It can range from being a Minor Service Access Gap to being a Major Service Crisis, depending on its impact severity.
- It can range from being a Temporary Access Barrier to being a Systemic Access Problem, depending on its barrier persistence.
- It can range from being a Simple Access Limitation to being a Complex Service Barrier, depending on its access complexity.
- ...
- It can impact Service Consumers through access limitations.
- It can affect Service Providers through delivery constraints.
- It can influence Service Markets through access inefficiency.
- It can shape Service Innovation through barrier responses.
- ...
- Examples:
- Service Domain Gaps, such as:
- Healthcare Access Gaps, such as:
- Medical Service Barrier (2024) affecting treatment access.
- Healthcare Cost Gap (2024) limiting care availability.
- Legal Service Gaps, such as:
- Legal Access Barrier preventing justice access.
- Legal Cost Gap restricting representation.
- Healthcare Access Gaps, such as:
- Access Barrier Types, such as:
- Economic Barriers, such as:
- Cost Access Gap (2024) creating affordability barriers.
- Price Barrier (2024) limiting service consumption.
- Structural Barriers, such as:
- Geographic Access Gap (2024) affecting service reach.
- Infrastructure Barrier (2024) limiting service delivery.
- Economic Barriers, such as:
- ...
- Service Domain Gaps, such as:
- Counter-Examples:
- Universal Service Pattern, which ensures broad access provision.
- Service Innovation Pattern, which creates access solutions.
- Digital Service Pattern, which enables remote access.
- Subsidized Service Pattern, which provides affordable access.
- See: Service Delivery Pattern, Access Barrier Pattern, Service Innovation Pattern, Social Gap Pattern, Market Failure Pattern.