Salesforce Einstein API Design

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A Salesforce Einstein API Design is an chatbot API design for Salesforce Einstein's API.

  • Context:
    • It can enable Einstein Bots to interact with Salesforce's Metadata API for accessing and manipulating Salesforce configuration and setup data.
    • It can (typically) allow bots to query Salesforce system configurations and metadata, offering dynamic interaction with the system setup.
    • It can (often) provide capabilities for Einstein Bots to perform actions related to the Salesforce environment, such as accessing layout configurations, field settings, and other setup options.
    • It can be particularly useful for automated interactions within the Salesforce environment, enabling bots to understand or modify the system's configuration based on user interactions or internal processes.
    • It can offer customization and flexibility, with tools and features that allow for tailoring the bot's behavior and interactions according to specific organizational needs.
    • ...
  • Example(s):
    • ...
  • See: Einstein Bots, Salesforce's Metadata API, API Design, Chatbot System.


References

2023