Online Help System

Context:
- It can be a Context-Sensitive Help System (for context-sensitive help).
Example(s):
- …
Counter-Example(s):
- an 911 System.
See: Online Help, Question-Answering System, Help:Contents, Help Desk, User Assistance.

References

(Wikipedia, 2018) ⇒ https://en.wikipedia.org/wiki/online_help Retrieved:2018-11-16.
- Online help is topic-oriented, procedural or reference information delivered through computer software. It is a form of user assistance. Most online help is designed to give assistance in the use of a software application or operating system, but can also be used to present information on a broad range of subjects. When online help is linked to the state of the application (what the user is doing), it is called Context-sensitive help.

http://www.helpauthoringtips.com/help-maker/
- QUOTE: When it comes to creating HTML Help or CHM help file, Web Help system, or PDF document, you can download HelpSmith, a help maker application whose key features are described below. ...
  After you have created a help system such as CHM file for desktop application or online Web Help system, you may need to integrate it with your desktop ...
  Help maker lets you create help files in HTML Help (CHM files) format, Web Help (HTML based help system that can be viewed in a regular browser), and Printed Manuals.

https://www.oreilly.com/library/view/creating-effective-javahelp/1565927192/ch01s02.html
- QUOGE: ... With so many options for online help systems, you may wonder why you should use JavaHelp or how it compares with other online help systems. JavaHelp may be not only the best online help system to use with your Java applications or applets but also a great source for providing online documentation in general. ...

(Yin et al., 2015) ⇒ Ruijie Yin, Bingjun Zhang, Meng Kang, Tao Li, Kang Chen, and Yong Kang. (2015). “Basic Principles of Information System UI Design.” In: Proceedings of the 15th International Conference on Man–Machine–Environment System Engineering.
- QUOTE: Basic principles of information system UI design are user participation, user control, interface design, information feedback, rapid system response, help system, fault tolerance and security, and int …

(Campagnoni & Ehrlich, 1989) ⇒ F. R . Campagnoni, and Kate Ehrlich. (1989). “Information Retrieval Using a Hypertext-based Help System.” ACM Transactions on Information Systems (TOIS) 7, no. 3