Online Consumer Service Performance Measure

An Online Consumer Service Performance Measure is a consumer service performance measure for an online consumer service.

• Context:
  • It can range from being an Online Consumer Service KPI to being an Online Consumer Service Operational Performance Measure.
  • It be a Domain-Specific Online Performance Measure, such as a Social Networking Service Performance Measure, an Interactive Entertainment Service Performance Measure, a Mobile Network Service Performance Measure, ...
• Example(s):
  • a Online Consumer Service Net Promoter Score.
  • a Time on Platform.
  • a Monthly Active Users.
  • …
• Counter-Example(s):
  • an In-Person Consumer Service Performance Measure, such as a Tourism Service Performance Measure.
• See: LTV.

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