Knowledge Management-Supporting Chatbot
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A Knowledge Management-Supporting Chatbot is a domain-specific chatbot that is designed to support knowledge management tasks.
- Context:
- It can (typically) utilize a Knowledge Management System Prompt, to guide its behavior.
- It can (typically) attempt to maintain Knowledge Base Consistency, in its outputs.
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- It can range from being a Ready-To-Use Knowledge Management Chatbot to being a Setup-Required Knowledge Management Chatbot, depending on whether its set up is immediate.
- It can range from being a Single-Domain Knowledge Management Chatbot to being a Multi-Domain Knowledge Management Chatbot, depending on its knowledge domain scope.
- It can range from being a Basic Knowledge Management Chatbot to being an Advanced Knowledge Management Chatbot, depending on its feature sophistication.
- It can range from being a Read-Only Knowledge Management Chatbot to being a Read-Write Knowledge Management Chatbot, depending on its knowledge base modification capability.
- It can range from being a General-Purpose Knowledge Management-Supporting Chatbot to being a Task-Specific Knowledge Management-Supporting Chatbot, depending on its knowledge management task scope.
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- Example(s):
- Wiki Management Chatbots, such as:
- GM-RKB Task-Supporting Chatbot, which helps with GM-RKB tasks.
- Wikipedia Task-Supporting Chatbot, which helps with Wikipedia tasks.
- Enterprise Knowledge Base Chatbots, such as:
- Corporate Wiki Management Chatbot, which helps maintain company knowledge bases.
- Documentation Management Chatbot, which helps manage technical documentation.
- Learning Management Chatbots, such as:
- Course Content Management Chatbot, which helps organize educational materials.
- Training Documentation Chatbot, which helps maintain training content.
- ...
- Wiki Management Chatbots, such as:
- Counter-Example(s):
- General Conversation Chatbots, which focus on dialogue rather than knowledge management.
- Customer Service Chatbots, which focus on customer support rather than knowledge organization.
- Data Analysis Chatbots, which focus on data processing rather than knowledge management.
- See: Knowledge Management System, Task-Supporting Chatbot, AI Assistant, Knowledge Base Management.