Diligent Corporation
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A Diligent Corporation is a mature corporate governace software company.
- Context:
- It can (typically) offer Diligent Products, such as:
- Governance, Risk, and Compliance (GRC), which help organizations manage and integrate governance, risk, and compliance processes into a unified platform.
- Board Management Software, which facilitates secure collaboration, meeting management, and communication among board members.
- Diligent AI, which leverages artificial intelligence to provide advanced risk management, compliance automation, and enhanced decision-making tools.
- ESG Reporting Tools, which support organizations in tracking, reporting, and improving their environmental, social, and governance (ESG) performance.
- It can (often) use AI-powered features, such as those found in its Diligent AI platform, to enhance risk management, regulatory compliance, and decision-making processes.
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- It can range from offering basic board management tools to advanced integrated platforms that unify GRC processes across large organizations.
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- It can operate globally, with headquarters in New York City and offices in major cities like Washington D.C., London, Vancouver, and Sydney.
- It can serve a wide array of industries, serving over 1 million users from more than 25,000 organizations worldwide, including Fortune 1000 companies.
- It can emphasize customer support through its "Relentless Care" approach, ensuring round-the-clock, no-fee support to all its customers.
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- It can (typically) offer Diligent Products, such as:
- Example(s):
- In 2001, founded, focusing initially on secure Board Management Software Solutions for board management, including its flagship product, the Diligent Board Portal.
- In 2007, went public on theNew Zealand Stock Exchange, providing the capital to scale operations globally.
- In 2016, acquired by Insight Venture Partners for $624 million, taking the company private and enabling further expansion.
- In 2018, launched the Diligent Institute, a think tank focused on advancing modern governance through research and insights.
- In 2020, introduced its Modern Governance initiative and the AI-powered Diligent AI Platform, further cementing its leadership in integrating AI with governance technologies.
- In 2021, acquired Galvanize, becoming the largest SaaS provider in the GRC market, and significantly expanding its risk management and compliance capabilities.
- By 2022, achieved a major milestone with $200 million in annual recurring revenue (ARR), reflecting its growing customer base and product innovation.
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- Counter-Example(s):
- MetricStream: This company offers a comprehensive suite of GRC applications that cater to the needs of large enterprises, helping them navigate complex global regulatory environments with sophisticated risk management tools.
- RSA Archer: Known for its versatility, RSA Archer provides extensive customization options, enabling organizations to integrate GRC practices seamlessly into their business operations, with a particular strength in risk management.
- AuditBoard's platform focuses on audit, risk, and compliance management but does not offer the same level of board management and ESG integration found in Diligent's comprehensive GRC suite.
- Workiva excels in financial reporting and data integration for GRC, but it lacks the deep integration with board management and AI-powered insights that are central to Diligent’s offerings.
- SAP GRC provides robust risk and compliance management tools, especially for enterprises using SAP’s ecosystem. However, it may be overly complex and less user-friendly than Diligent’s intuitive and integrated platform.
- OneTrust is strong in privacy and security assurance but does not match the breadth of governance features that Diligent provides, such as board collaboration tools and AI-driven compliance.
- Onspring offers a customizable, no-code GRC platform, which is excellent for organizations needing flexibility. However, it lacks the specialized tools for board management and the AI capabilities that enhance risk management in Diligent’s platform.
- See: Governance, Risk, and Compliance (GRC), Board Management Software, AI-Powered Governance Tools