Contract-Focused Chatbot Response
A Contract-Focused Chatbot Response is a chatbot response generated by a contract-focused chatbot in reply to a contract-focused user request.
- Context:
- It can (typically) be aimed at fulfilling the user's request and completing the desired Contract-Focused Task.
- It can involve natural language generation to formulate the response text.
- It can contain relevant data, analysis, recommendations, or other contract-related content.
- It can indicate if the chatbot is unable to fulfill the user's request.
- It can request clarification from the user if the original request was unclear.
- It can be simple or complex depending on the user's query.
- It can (typically) be a part of a Contract-Focused Dialog Turn.
- …
- Example(s):
- "Here is a summary of the key terms in the vendor contract: [summary text]"
- "I'm sorry, I do not have enough information to make a comparison between those contracts. Please provide more details."
- "The payment terms specified in Section 4.2 of the customer template are net 30 days."
- "I do not currently have capabilities to draft full contract documents. I can suggest clauses and text snippets."
- …
- Counter-Example(s):
- A response about criminal law.
- A response about financial reporting.
- A response to schedule a meeting.
- See: Natural Language Generation, Dialog Management, Conversational Agent, Response Generation.
References
2023
- Claude 2.
- QUOTE: Table 1: Analysis of Contract-Focused Chatbot Response Properties
- Prompt to reproduce:
“Provide a wiki table categorizing properties of sample contract-focused chatbot responses. Include columns for aspects like: providing requested information, asking clarification questions, indicating system limitations, generating text, providing options/alternatives, analyzing contract(s), referencing knowledge bases, and using external data sources. Provide a diverse set of sample chatbot response examples and mark which properties apply for each."
| Contract-Focused Chatbot Response | Provides Requested Information | Requests Clarification | Indicates Limitation | Generates Text | Provides Options | Analyzes Contract(s) | References Knowledge Base | Uses External Data | Unrelated Question |
|---|---|---|---|---|---|---|---|---|---|
| "Here are the payment terms per your request: Net 30 days." | X | ||||||||
| "Can you clarify which version of the NDA template you need? V1.2 or V2.0?" | X | ||||||||
| "I do not have capabilities yet to make comparisons across multiple contracts." | X | ||||||||
| "Here is a draft amendment extending the contract term by 1 year: [text]" | X | ||||||||
| "For this contract renewal, I can generate Option A based on the prior terms or Option B with the proposed new terms." | X | ||||||||
| "This contract complies with 234 of the 256 procurement guidelines based on my analysis." | X | ||||||||
| "The NDA template from the master contract database has been populated with the requested client information." | X | ||||||||
| "The average liability cap based on the Insurance Services dataset is $2M for this industry." | X | ||||||||
| "Your query does not seem related to contracts." | X |
- Table 2: Sample Contract Chatbot Responses Indicating System Limitations
- Prompt to reproduce:
“Provide sample contract-focused chatbot responses that indicate various system limitations and gaps in capabilities. Include a diverse set of limitations like inability to compare contracts, give legal advice, access proprietary data, insufficient knowledge in certain contract domains, or answer unrelated questions. Format as a wiki table with a column for the chatbot response text and a column indicting it specifies a limitation."
- Prompt to reproduce:
| Contract-Focused Chatbot Response | Indicates Limitation |
|---|---|
| "I'm sorry, I don't have capabilities yet to compare multiple contracts or their clauses." | X |
| "I cannot provide legal advice or interpretations per my system limitations." | X |
| "I do not have access to your company's proprietary contract playbooks to assess compliance." | X |
| "My training data does not cover government procurement contracts to answer your specific question." | X |
| "Unfortunately I do not yet have the functionality required to provide an adequate response to your question." | X |
- Table 3: Analysis of Contract Chatbot Request Types
- Prompt to reproduce:
“Provide a table analyzing different types of contract-focused user requests to a chatbot. Include rows for request types like: summarizing contract changes, drafting explanations, comparing to templates, searching clauses, drafting messages, answering questions, populating data, legal research. And columns indicating properties of the chatbot's response like: providing requested info, generating text, analyzing contracts, referencing knowledge bases, using external data. Fill in the table to show which properties apply for each request type."
- Prompt to reproduce:
| Request Type | Provides Requested Info | Generates Text | Analyzes Contract(s) | References Knowledge Base | Uses External Data |
|---|---|---|---|---|---|
| Summarizing contract edits and changes | X | X | |||
| Drafting explanatory comments for contract changes | X | X | X | ||
| Comparing contract clauses to templates and playbooks | X | X | X | ||
| Searching for similar clauses across documents | X | X | |||
| Drafting emails/messages with contract details | X | X | |||
| Free-form questions about contracts (AMA-style) | X | X | X | X | |
| Auto-populating contract entities and terms | X | X | X | ||
| Legal research queries | X | X | X |