Consumer Service

A Consumer Service is a consumer product (for consumers) that is a service.

• Context:
  • It can be measured by a Consumer Service Performance Metric.
  • …
• Example(s):
  • a Social Networking Service, such as facebook's Service.
  • an Entertainment Service, such as Sony's PlayStation Network.
  • a Vacationing Consumer Service, for vacationers.
  • a Mobile Network Service.
  • …
• Counter-Example(s):
  • a B2B Product.
  • a Physical Consumer Product, such a Fashion Consumer Product.
• See: Consumerism.

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