Chatbot Service

A Chatbot Service is a online service that is based on a chatbot system.

• Context:
  • It can range from being a Text-based Chatbot Service, Voice-based Chatbot Service, Graphical Chatbot Service, to bein a Multimodal Chatbot Service.
  • It can range from being a Single-Turn Chatbot Service to being a Multi-Turn Chatbot Service.
  • It can range from being a Information-Focused Chatbot Service to being a Agent-Capable Chatbot Service.
  • It can range from being a Web-based Chatbot Service to being a MobileChatbot Service to being a Device-Specific Chatbot Service.
  • It can range from being a Open-Topic Chatbot Service to being a Domain-Specific Chatbot Service.
  • It canrange form being a Pure-Text ... to being a RAG-based Chatbot Service.
  • …
• Examples:
  • Historical Chatbot Services, such as:
    • ELIZA (1966), first pattern-matching chatbot simulating a psychotherapist.
    • PARRY (1972), simulating paranoid personality through psychological modeling.
    • ALICE (1995), utilizing AIML technology for conversational capability.
    • SmarterChild (2001), pioneering instant messaging integration.
  • Virtual Assistant Services, such as:
    • Apple Siri (2011), introducing voice assistant for iOS platform.
    • Microsoft Cortana (2014), providing digital assistance for Windows system.
    • Amazon Alexa (2014), enabling smart home control through voice interface.
    • Google Assistant (2016), offering conversational AI for android platform.
  • LLM-based AI Chatbot Services, such as:
    • OpenAI ChatGPT Service for multi-turn conversation.
    • Character AI Service for persona-based interaction.
    • DeepSeek Chat Service for code generation.
  • Platform-Integrated Chatbots, such as:
    • WeChat Service (2009), incorporating chatbot capability into social media platform.
    • Facebook Messenger Bots for business communication.
    • Slack Bots for workplace collaboration.
  • ...
• Example(s):
  • a Multi-Turn Text-based Chatbot Service, such as:
    • OpenAI ChatGPT Service or OpenAI ChatGPT Enterprise.
    • Anthropic Claude Service.
    • Microsoft Bing Chat, or a Google Bard Chat.
    • …
  • a Text-based Document-focused Chatbot Service.
  • a Single-Turn Voice-based Digital Personal Assistants, such as:
    • Apple Siri.
    • Amazon Alexa.
    • Google Assistant.
  • …
• Counter-Example(s):
  • a [[]].
• See: ....

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References

2023

• GBard
  • There are several different types of chatbot services user interfacees. Here are some of the most common:
    • Text-based Chatbot Service: Text-based chatbots are the most common type of chatbot user interface. They allow users to interact with the chatbot using text-based commands or by typing natural language queries.
    • Voice-based Chatbot Service: Voice-based chatbots allow users to interact with the chatbot using voice commands. This is a convenient option for users who are on the go or who have difficulty typing.
    • Graphical Chatbot Service: Graphical chatbots use a graphical user interface to allow users to interact with the chatbot. This type of user interface is often used for chatbots that provide customer service or support, as it can be more user-friendly and visually appealing than text-based chatbots.
    • Multimodal Chatbot Service: Multimodal chatbots combine elements of text-based, voice-based, and graphical chatbots. This allows users to interact with the chatbot in the way that is most convenient for them.

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