Benchmark-Based Evaluation Chatbot-Interaction Record
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A Benchmark-Based Evaluation Chatbot-Interaction Record is a chatbot-interaction data record from a chatbot interaction against a chatbot benchmark evaluation query/response(s) record.
- Context:
- It can (typically) contain a Chatbot-User Query Text, representing the user's input to the chatbot.
- It can (typically) have one or more Scored Candidate Chatbot Responses, each evaluated based on specific criteria.
- It can (often) include a Query ID for each record, providing a unique and consistent identifier.
- It can contain Contextual Query/Response Information, providing background or additional details pertinent to the interaction.
- It can feature Annotations from human evaluators or automated systems, highlighting strengths and weaknesses in the chatbot’s responses.
- It can be an essential reference point for a Chatbot Response Evaluation Measure, aiding in the objective assessment of the chatbot’s performance.
- It is a key element in the Chatbot Evaluation Benchmark Query/Responses Dataset, offering detailed insights into individual interactions.
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- Example(s):
- A record in a dataset assessing a healthcare advisory chatbot, with scored responses and detailed annotations.
- A benchmark interaction record used in the development of a customer service chatbot, including contextual information and response evaluation metrics.
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- Counter-Example(s):
- A generic Chatbot Interaction Log that merely records conversations without structured evaluation components.
- A Question/Answer Benchmark Record that is not specifically tailored for chatbot interactions.
- See: Chatbot Evaluation Benchmark Query/Responses Dataset, Chatbot Performance Analysis, Natural Language Processing.