Avaamo, Inc.

Avaamo, Inc. is a tech startup that specializes in developing Generative AI and Conversational AI solutions for global enterprises.

• Context:
  • It can (typically) offer Avaamo Products, including Avaamo's Enterprise Conversational AI Platform (enterprise conversational AI platform), Avaamo AI-powered Virtual Assistants.
  • It can (typically) have a GTM Business Model, focused on large enterprise segment (instead of mid-market segment, or self-service segment).
  • It can (often) utilize its patented LLaMB Framework, a scalable platform designed to help enterprises deploy Generative AI applications securely.
  • ...
  • It can range from supporting simple self-service interactions to automating complex workflows through its Generative AI tools.
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  • It can offer Multilingual Support, enabling enterprises to engage users in 114 languages, including hybrid languages like Spanglish and Hinglish.
  • It can address high-impact business challenges, such as reducing call center workloads through its AI-driven tools like Avaamo Voice Gateway and Agent Copilot.
  • It can be recognized for industry leadership, earning accolades like the Gartner Magic Quadrant Leader status in 2023 for Conversational AI Platforms.
  • ...
• Example(s):
  • Avaamo, 2014: Avaamo raised $6.3 million in seed funding and launched as a secure business messaging app.
  • Avaamo, 2016: Avaamo expanded its platform to include AI-powered enterprise messaging, raising $3 million in additional funding.
  • Avaamo, 2018: The company raised $14.2 million from Intel Capital and other investors, focusing on scaling its AI platform.
  • Avaamo, 2020: Launched AI solutions to address COVID-19-related queries, using its chatbot technology for public health services.
  • Avaamo, 2024: Recognized as a leader in AI-driven enterprise solutions, with global deployments in customer service automation.
  • ...
• Counter-Example(s):
  • ...
• See: Generative AI, Conversational AI, Multilingual Support, Customer Service Automation.

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References

2024

• https://www.linkedin.com/company/avaamo/about/
  • Avaamo is an advanced multimodal generative AI platform empowering global enterprises to automate and deliver outstanding self-service experiences. Avaamo supports self-service interactions across HR, IT service desks, and customer service for leading global companies. Facilitating over 2 billion interactions annually in 114 languages, Avaamo seamlessly integrates with hundreds of common enterprise applications. Avaamo is founded by enterprise veterans from TIBCO, SAP, Siebel and Apple. Visit avaamo.ai to witness how Avaamo is shaping the future of generative AI-enabled conversational enterprises. Join us at the forefront of innovation
  • Website http://www.avaamo.ai

Industry

   Software Development 

Company size

   147 associated members 

Headquarters

   Los Altos, California 

Founded

   2014 

• • Specialties: Mobile Software, Enterprise Software, Machine Learning, Healthcare, AI, Conversational AI, Automation, Conversational IVR, Service Desk Automation, Insurance, Help Desk, Artificial Intelligence, Contact Center, Conversational AI, and Supply Chain Management

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