Assertive Communication
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An Assertive Communication is a human-to-human communication that ...
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- Counter-Example(s):
- See: Assertive Person.
References
2018
- http://mtstcil.org/skills/assert-3.html
- QUOTE: The chart below gives some examples of the differences between passive, aggressive, and assertive behavior. We have also provided a printer friendly version of this page. Print the Adobe PDF version, and use it to refer to as an aid to improving your assertiveness skills. Differences Between Passive, Aggressive, and Assertive Behavior. Passive Behavior (The Passive Person) -- Aggressive Behavior (The Aggressive Person) -- Assertive Behavior (The Assertive Person).
Passive Behavior: Is afraid to speak up Aggressive Behavior: Interrupts and 'talks over' others Assertive Behavior: Speaks openly
Passive Behavior: Speaks softly Aggressive Behavior: Speaks loudly Assertive Behavior: Uses a conversational tone
Passive Behavior: Avoids looking at people Aggressive Behavior: Glares and stares at others Assertive Behavior: Makes good eye contact
Passive Behavior: Shows little or no expression Aggressive Behavior: Intimidates others with expressions Assertive Behavior: Shows expressions that match the message
Passive Behavior: Slouches and withdraws Aggressive Behavior: Stands rigidly, crosses arms, invades others' personal space Assertive Behavior: Relaxes and adopts an open posture and expressions
Passive Behavior: Isolates self from groups Aggressive Behavior: Controls groups Assertive Behavior: Participates in groups
Passive Behavior: Agrees with others, despite feelings Aggressive Behavior: Only considers own feelings, and/or demands of others Assertive Behavior: Speaks to the point
Passive Behavior: Values self less than others Aggressive Behavior: Values self more than others Assertive Behavior: Values self equal to others
Passive Behavior: Hurts self to avoid hurting others Aggressive Behavior: Hurts others to avoid being hurt Assertive Behavior: Tries to hurt no one (including self)
Passive Behavior: Does not reach goals and may not know goals Aggressive Behavior: Reaches goals but hurts others in the process Assertive Behavior: Usually reaches goals without alienating others
Passive Behavior: You're okay, I'm not Aggressive Behavior: I'm okay, you're not Assertive Behavior: I'm okay, you're okay
2016
- https://fds.org.nz/supporting-yourself/passive-aggressive-and-assertive-communication/
- QUOTE: ... Assertive communication emphasizes the importance of both peoples’ needs.
- Willing to compromise
- Confident tone / body language
- Good eye contact
- Listens and does not interrupt
- QUOTE: ... Assertive communication emphasizes the importance of both peoples’ needs.