Reflective Listening Task
A Reflective Listening Task is an active listening task that involves the relay of the listener;ss understanding of what they have heard.
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- Counter-Example(s):
- See: Outline of Communication, Client-Centered Therapy.
References
2016
- (Wikipedia, 2016) ⇒ https://en.wikipedia.org/wiki/reflective_listening Retrieved:2016-8-2.
- Reflective listening is a communication strategy involving two key steps: seeking to understand a speaker's idea, then offering the idea back to the speaker, to confirm the idea has been understood correctly. It attempts to "reconstruct what the client is thinking and feeling and to relay this understanding back to the client". Reflective listening is a more specific strategy than the more general methods of active listening. It arose from Carl Rogers' school of client-centered therapy in counseling theory.[1] Empathy is at the center of Rogers' approach. [2]
Dalmar Fisher, an Associate Professor at Boston College, developed a model for Reflective Listening that includes the following elements: [3] * Focusing upon the conversation by reducing or eliminating any kind of distraction.* Genuinely embracing the speaker’s perspective without necessarily agreeing with it. By engaging in a non-judgmental and empathetic approach, listeners encourage the others to speak freely. * Mirroring the mood of the speaker, reflecting the emotional state with words and nonverbal communication. This requires the listener to quiet his mind and focus fully upon the mood of the speaker. This mood will become apparent not just in the words used but in the tone of voice, posture and other nonverbal cues given by the speaker. The listener will look for congruence between words and mood.* Summarizing what the speaker said, using the listener’s own words rather than merely paraphrasing words and phrases, thereby mirroring the essential concept of the speaker. A reflective listener recaps the message using his/her own words.* Responding to the speaker's specific point, without digressing to other subjects.* Repeating the procedure for each subject, and switching the roles of speaker and listener, if necessary.* During the reflective listening approach, both client and therapist embrace the technique of thoughtful silence, rather than to engage in idle chatter. [4]
- Reflective listening is a communication strategy involving two key steps: seeking to understand a speaker's idea, then offering the idea back to the speaker, to confirm the idea has been understood correctly. It attempts to "reconstruct what the client is thinking and feeling and to relay this understanding back to the client". Reflective listening is a more specific strategy than the more general methods of active listening. It arose from Carl Rogers' school of client-centered therapy in counseling theory.[1] Empathy is at the center of Rogers' approach. [2]
- ↑ Lane, Lara Lynn (2005). "Reflective listening". Gale Encyclopedia of Psychology
- ↑ Grogan, Jessica. March 11, 2013. It's not enough to listen. In: 'Psychology Today'
- ↑ Dalmar Fisher, Communication in Organizations (St. Paul, MN, West Publishing Company, 1993, pp. 430-436)
- ↑ [1] Sundararajan, L. (1995). Echoes after Carl Rogers:“Reflective listening” revisited. The Humanistic Psychologist, 23(2), 259-271. doi:10.1080/08873267.1995.9986828