Issue

An Issue Item is an item that requires attention, resolution, or discussion.

• AKA: Matter Item.
• Context:
  • It can range from being a Simple Issue Item requiring clarification to being a Complex Issue Item requiring substantial investigation.
  • It can range from being a Minor Issue Item to being a Major Issue Item, based on severity.
  • It can range from being an Urgent Issue Item to being a Non-Urgent Issue Item, based on time sensitivity.
  • It can range from being an Internal Issue Item to being an External Issue Item, based on source.
  • It can range from being an Organizational Issue Item to being a Personal Issue Item to being a Social Issue Item, based on scope.
  • It can range from being a Current Issue Item to being a Future Issue Item, based on temporality.
  • ...
  • It can be managed through Issue Management Methods, such as:
    • Issue Identification Methods: issue detection, issue analysis, issue classification
    • Issue Resolution Methods: issue mitigation, issue elimination, issue acceptance
    • Issue Monitoring Methods: issue tracking, issue reporting, issue review
  • It can manifest as Issue Types, such as:
    • Risk Issues: requiring risk management
    • Performance Issues: affecting objective achievement
    • Compliance Issues: involving requirement adherence
    • Quality Issues: impacting deliverable standards
  • It can be tracked in an Issue Register with:
    • Issue Status: open, in progress, resolved, closed
    • Issue Priority: critical, high, medium, low
    • Issue Owner: responsible for issue resolution
  • ...
• Example(s):
  • By Domain:
    • Business Issue Items:
      • Financial Issues arising from accounting discrepancies
      • Contract Issues involving unclear terms
      • Compliance Issues from regulatory requirements
    • Technical Issue Items:
      • Security Issues exposing vulnerabilities
      • System Issues affecting performance
      • Data Issues requiring resolution
    • Research Issue Items:
      • Academic Issues for investigation
      • Scientific Issues requiring study
    • Publication Issue Items:
      • Magazine Issues (periodic publications)
      • Journal Issues (academic volumes)
  • By Resolution Type:
    • Immediate Resolution Issues:
      • Critical Failure Issues
      • Safety Issues
    • Planned Resolution Issues:
      • Process Improvement Issues
      • System Enhancement Issues
  • By Source:
    • Internal Source Issues:
      • Staff Issues
      • Process Issues
    • External Source Issues:
      • Customer Issues
      • Vendor Issues
  • ...
  • A Dispute that needs resolution.
  • ...
• Counter-Example(s):
  • Opportunity Items (positive possibilities)
  • Information Items (neutral facts)
  • Status Items (state descriptions)
  • Achievement Items (accomplishments)
  • See: Periodical Publication, Task Issue, Research Problem, Issue Management, Problem Solving, Action Item, Resolution Process

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References

2010

• (WordNet, 2009) ⇒ http://wordnetweb.princeton.edu/perl/webwn?s=issue
  • S: (n) issue (an important question that is in dispute and must be settled) "the issue could be settled by requiring public education for everyone"; "politicians never discuss the real issues"
  • S: (n) issue, number (one of a series published periodically) "she found an old issue of the magazine in her dentist's waiting room"
  • S: (n) topic, subject, issue, matter (some situation or event that is thought about) "he kept drifting off the topic"; "he had been thinking about the subject for several years"; "it is a matter for the police"
  • S: (n) issue, issuing, issuance (the act of providing an item for general use or for official purposes (usually in quantity)) "a new issue of stamps"; "the last issue of penicillin was over a month ago"
  • S: (n) issue, military issue, government issue (supplies (as food or clothing or ammunition) issued by the government)
  • S: (n) return, issue, take, takings, proceeds, yield, payoff (the income or profit arising from such transactions as the sale of land or other property) "the average return was about 5%"
  • S: (n) consequence, effect, outcome, result, event, issue, upshot (a phenomenon that follows and is caused by some previous phenomenon) "the magnetic effect was greater when the rod was lengthwise"; "his decision had depressing consequences for business"; "he acted very wise after the event"
  • S: (n) offspring, progeny, issue (the immediate descendants of a person) "she was the mother of many offspring"; "he died without issue"
  • S: (n) emergence, egress, issue (the becoming visible) "not a day's difference between the emergence of the andrenas and the opening of the willow catkins"
  • S: (n) exit, issue, outlet, way out (an opening that permits escape or release) "he blocked the way out"; "the canyon had only one issue"
  • S: (n) issue, publication (the act of issuing printed materials)
  • S: (v) publish, bring out, put out, issue, release (prepare and issue for public distribution or sale) "publish a magazine or newspaper"
  • S: (v) issue, supply (circulate or distribute or equip with) "issue a new uniform to the children"; "supply blankets for the beds"
  • S: (v) issue (bring out an official document (such as a warrant))
  • S: (v) issue, emerge, come out, come forth, go forth, egress (come out of) "Water issued from the hole in the wall"; "The words seemed to come out by themselves"
  • S: (v) write out, issue, make out, cut (make out and issue) "write out a check"; "cut a ticket"; "Please make the check out to me"

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