Human-Performed Process

A Human-Performed Process is an event sequence of largely human-performed tasks.

• Context:
  • It can (typically) involve Human Effort, Human Skills, or Human Decision-Making.
  • It can (typically) be subject to variations due to human factors such as skill level, experience, and fatigue.
  • It can (often) be contrasted with Automated Processes, where machines or software perform the tasks.
  • It can (often) involve Interpersonal Interactions and Human Communication.
  • It can (often) be a member of a Multi-Person Process.
  • It can include both Physical Tasks and Cognitive Tasks performed by humans.
  • It can supported by Technology (possibly automated systems).
  • …
• Example(s):
  • Assembling a product by hand in a factory.
  • Conducting a surgical procedure in healthcare.
  • Teaching in a classroom setting.
  • Providing customer service in a retail environment.
  • Performing a musical piece in a concert.
  • Performing Data Analytics Tasks.
  • ...
• Counter-Example(s):
  • Machine-Performed Process.
• See: Manual Task.

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