Customer Support: Difference between revisions

Latest revision as of 20:10, 12 September 2015

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+#REDIRECT [[Customer Support Task]]
-A [[Customer Support]] is a [[Customer Service]] that ...
-* <B>See:</B> [[Customer Retention]], [[Customer Service]], [[Technical Support]], [[Customer Satisfaction Research]].
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-==References==
-=== 2015 ===
-* (Wikipedia, 2015) &rArr; http://en.wikipedia.org/wiki/customer_support Retrieved:2015-9-12.
-** '''Customer support''' is a range of [[customer service]]s to assist customers in making cost effective and correct use of a product. It includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product.  Regarding technology products such as mobile phones, televisions, computers, software products or other electronic or mechanical goods, it is termed [[technical support]].  Customer support is considered as one of the main data channels for [[customer satisfaction research]] and a way to increase [[customer retention]].
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-[[Category:Concept]]
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