Domain-Specific Conversational AI System

A Domain-Specific Conversational AI System is a conversational AI system that is a domain-specific AI system for domain-specific conversational AI tasks.

• Context:
  • It can (often) be designed to understand and interact using Domain-Specific Terminology and Domain-Specific Knowledge.
  • It can (often) be integrated into AI-Supported Domain-Specific Applications.
  • It can (often) require domain-specific training data to effectively understand and respond to queries related to the domain.
  • ...
  • It can range from being a Domain-Specific Information-Providing Chatbot to being Domain-Specific Action-Taking Conversational AI System.
  • It can range from being a Rule-Based Domain-Specific Chatbot to a AI-Based Domain-Specific Chatbot, based on the underlying technology.
  • It can range from being a Memoryless Domain-Specific Conversational AI System to being a Domain-Specific Conversational AI System with Memory.
  • It can range from being a Public Domain-Specific Conversational AI System to being an Enterprise Domain-Specific Conversational AI System.
  • It can range from being a Knowledge-Unenriched Domain-Specific Conversational AI System to being a Knowledge-Enriched Domain-Specific Conversational AI System.
  • It can range from being a Cloud-Based Domain-Specific Conversational AI System to being an On-Device Domain-Specific Conversational AI System.
  • It can range form being a Generally-Skill Domain-Specific Conversational AI Systems to being a Skill-Enabled Domain-Specific Conversational AI Systems.
  • ...
  • It can be based on a Domain-Specific Conversational AI Platform.
  • It can support Domain-Specific Task Automation, helping users accomplish tasks through conversational interfaces.
  • It can be associated with a Domain-Specific AI Chatbot Initialization Prompt, designed specifically for initializing conversations within a particular domain.
  • It can be evaluated based on its ability to accurately understand and respond to domain-specific queries, possibly using a chatbot evaluation system designed for domain-specific assessments.
  • It can create Domain-Specific Chatbot Session Log Data that is particularly valuable for analyzing and improving domain-specific interactions.
  • …
• Example(s):
  • Hotel-Focused Chatbots (such as Action-Taking Hotel AI Chatbots), that can assist with booking rooms.
  • Law-Focused Chatbot, like a contract-focused chatbot.
  • Healthcare-Focused Chatbot (like Babylon Health?).
  • Accounting-Focused Chatbot.
  • Customer Service-Focused Chatbot, like IPsoft's Amelia.
  • Finance Chatbot that helps in account management and financial advisory.
  • Education-Focused Chatbots, such as one that aids in language learning or academic queries.
  • Real Estate-Focused Chatbot, assisting in property search and appointment scheduling.
  • …
• Counter-Example(s):
  • a Domain-Specific Guided-Interface AI System.
  • a General-Topic Chatbot.
  • a Multi-Topic General Assistant.
• See: Enterprise Chatbot Solutions, Domain-Specific Dialog-Centered Chatbot.

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References

2023

• (Speed Legal, 2023) ⇒ https://speedlegal.io/post/legal-chatbots-for-lawyers
  • QUOTE: A chatbot is a computer programme made to converse with human users over the internet.

    In the legal industry, chatbots are often found on the law firm’s website to book clients’ appointments and by asking specific questions from clients they can be connected with the right department of the firm. ...

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