Business Messaging Task
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A Business Messaging Task is a organizational messaging task that is a business task (which involves communication and exchange of information within a business context).
- Context:
- It can include email sending/email receiving, instant messaging, making phone calls, and conducting video conferences.
- It can (typically) be an essential Business Operation.
- It can range from being External Business Messaging (like customer messaging) to being Internal Business Messaging.
- It can be supported by Business Messaging System (likely based on a business messaging platform).
- …
- Example(s):
- Sending an email to a client to discuss project details.
- Conducting a video conference with team members to provide updates and make decisions.
- Chatting with colleagues on an internal messaging platform to coordinate tasks.
- …
- Counter-Example(s):
- See: Business Messaging Platform, Collaboration, Customer Support.