Customer Service Call Answering Task
(Redirected from answering a customer service call)
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A Customer Service Call Answering Task is a cognitive task that requires the resolution of a customer service request.
- Context:
- It can (often) be a Simple Transaction Task.
- It can be performed by a Call Service Worker.
- …
- Counter-Example(s):
- See: Call Service Center, Call Service Job, Call Service Representative.