Tonkean Platform
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A Tonkean Platform is an AI-powered process orchestration platform designed to help enterprises automate and streamline their internal operations.
- Context:
- It can (typically) provide a no-code platform for businesses to create automated workflows and processes, particularly for internal service teams like procurement, legal, and IT.
- It can (often) emphasize flexibility and AI-driven insights to improve operational efficiency.
- It can range from offering basic workflow automation to advanced Enterprise Copilot capabilities that anticipate employee needs and automate manual steps.
- It can utilize an AI Front Door to interpret plain-language inquiries and handle common questions across various communication channels.
- It can integrate with various department tech stacks through Data Source Integrations, connecting with systems like SAP Ariba and Coupa Business Spend Management platform.
- ...
- Example(s):
- Procurement: Streamlining purchase intake and supplier onboarding, with integration capabilities for systems like SAP Ariba and Coupa.
- Legal Operations: Managing legal matter intake, automating mailroom processes, and facilitating contract reviews.
- IT and HR Services: Automating the intake, triage, and resolution of employee requests.
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- Counter-Example(s):
- Traditional BPM Systems, which rely on manual coding and lack the flexibility and AI-driven capabilities of platforms like Tonkean.
- Manual Process Management, which requires significant human intervention and does not leverage automation or AI.
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- See: Process Orchestration, No-Code Platforms, AI in Enterprise Applications