SMART Employee Goal

An SMART Employee Goal is an employee goal that is a SMART goal.

• Context:
  • It can (often) be a Well-Defined Employee Goal.
  • It can (often) be a Trackable Employee Goal.
  • It can (often) be a Realistic Employee Goal.
  • It can (often) align with the Strategic Organizational Objectives.
  • It can (often) have a clear Deadline.
  • ...
• Example(s):
  • a SMART Software Developer Goal, such as: “Complete the new feature development with at least 95% code coverage by automated tests, within the next 4 weeks".
  • a SMART Software Engineering Manager Goal, such as: "".
  • a SMART Salesperson Goal, such as: “Increase sales in the western region by 15% by securing at least 5 new major clients within the next quarter".
  • a SMART Customer Service Representative Goal, such as: “Achieve a customer satisfaction rating of 90% or higher by resolving at least 30 customer issues per day for the next 6 months".
  • ...
• Counter-Example(s):
  • A Vague Employee Goal such as “Work harder”, which is not specific or measurable.
  • An Organizational Goal that is not specific to an individual employee, such as "Increase company-wide revenue by 20%".
  • ...
• See: OKR (Objectives and Key Results), KPI (Key Performance Indicators), Performance Management, Personal Development.

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References

2020

• https://www.peoplegoal.com/blog/examples-of-smart-goals-for-employees
  • QUOTE:
    • Improve the performance of XX by XX % through utilizing a XX in the next quarter.
    • Gain 2/5/10 new XX per month for the next 6 months.
    • Read 3 industry news articles per week to improve the knowledge of the trends in the next 6 weeks.
    • Take a lead on improving the team’s collaboration to improve overall team’s performance by 10% implementing XX methodology/ XX tool in the next 6 months.
    • Test a XX on a monthly basis to measure xx (customer satisfaction/performance/etc.)
    • Decrease XX rate by 20 % by the end of the year.
    • Automate XX in the next quarter.
    • Achieve XX through XX in the next quarter.
    • Support the organizational initiative to XX through XX and contribute to improving the performance by 10% in the next 6 months.
    • Design a new process to XX and improve xx in the next 6 months.

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