Microsoft Copilot Studio

Context:
- It can integrate advanced Conversational Capabilities, including custom GPTs, Generative AI Plugins, and Manual Topics.
- It can allow users to build, test, and publish their own standalone AI Copilots and custom GPTs.
- It can provide a comprehensive lifecycle management system for customizations, covering build, deploy, analyze, and manage phases.
- It can be built on the foundations of Power Virtual Agents and is interoperable with Azure AI Studio and other technologies.
- It can connect to other data sources, including pre-built or custom plugins and GPTs, to integrate with systems like SAP, Workday, and ServiceNow.
- It can offer a single web experience for managing all aspects of copilot customization.
- It can enables organizations to extend Copilot for Microsoft 365 with more control over conversations.
- It can support rapid development of generative AI experiences using models from OpenAI, Meta, and beyond.
- It can be available in a preview version.
- ...
Example(s):
- A custom AI assistant built for handling HR inquiries within an organization.
- An AI copilot designed to interact with proprietary business solutions for streamlined workflows.
- ...
Counter-Example(s):
- A standard, non-customizable AI assistant like Amazon Alexa.
- A traditional software development tool that doesn't specialize in AI or low-code development.
See: Artificial Intelligence, Natural Language Processing, Low-Code Development, Business Automation.

References

(Microsoft, 2023) ⇒ Microsoft. (2023). “Microsoft Copilot Studio.” In: Microsoft Website. [1]
- NOTE: It is a new feature introduced by Microsoft in 2023 named "Microsoft Copilot Studio" which aims to transform customer and employee experiences by allowing the creation of tailored conversational copilots. This tool is designed to enhance Microsoft 365 by enabling users to author responses to specific scenarios, particularly those that demand certain replies due to compliance or regulatory requirements. It also facilitates the development of custom copilots by incorporating user data and plugins to foster engaging interactions. Microsoft Copilot Studio is built upon conversational AI technologies such as Power Virtual Agents and is interoperable with other platforms like Azure AI Studio. As an integrated offering within Microsoft's ecosystem, Microsoft Copilot Studio provides a range of capabilities and resources to support organizations in adopting conversational AI. It features enterprise-grade security, privacy, compliance, and responsible AI principles, underlining Microsoft's commitment to responsible technology use. To get started with Microsoft Copilot Studio, interested parties can contact a Microsoft sales representative or begin a free trial. Microsoft also offers additional assistance through support resources, documentation, community engagement, and technical assistance for those with a paid license.